Sales Script Package

There are 2 ways leads can get service and pricing through my cleaning referral agency: through the booking page on my website or by calling.


Those who choose to call in rather than book online do so because they are not as quick to make decisions, not as trusting, need relationships to feel secure in buying decisions and want you to convince them to use your services. They want to be guided through the information to make an informed decision. So, it’s important you don’t rush the call or sound like you’re afraid to take too much of their time. They are your audience and this is your stage!


This downloadable sales script will help you:

  • Build value and show benefits of service before delivering price

  • Offer a drop-back strategy for price objections

  • Maximize conversion to recurring clients

  • Upsell and cross sell other services

  • Distinguish yourself as a referral agency and clarify your working relationship without scaring the customer away

  • For CA Referral Agencies: includes how to gracefully include the oral disclaimer and answer client questions about it


BONUS: Includes an accompanied video to go over each component of the script and explain its purpose.


Also includes:

  • Various customer questions and objections, and how to answer them such as “Are you insured and bonded?” “How will I know they will do a good job?” “What’s included in the cleaning exactly?”

  • Tips and ideas for working with vacation rentals, creating email automations, using tags within your CRM, etc.


    Disclaimer: Diem Tran is not an attorney and the content of her videos, testimonials and other content from is not legal advice. Content on this site and all downloadable documents are based on her working experience and materials similar to what she used in her business. Although the information is presented in good faith, it is not to be relied upon for, or construed as, legal advice.

    ©2020 by Cleaning Cash Flow.