• Diem Tran

Cleaning Company vs Referral Agency

Updated: Oct 29, 2020

I think there is a little confusion out there about the differences between a cleaning company with employees and a cleaning referral agency (or a domestic referral agency in CA) with independent contractors. I talk to business owners who identify as one of the two, and after talking to them I realize they are actually the other!

The first main difference is the type of worker each entity works with. However, that has a trickle down effect to creating huge differences in methods of operation, marketing approach and services offered to customers.

Shop resources to start and run your referral agency:


Here's a breakdown of the differences between a house cleaning company and a cleaning referral agency (domestic referral agency).

Keep in mind there are companies out there using Independent Contractors in a more incognito way. I would be cautious taking advice from them. Just because other people do something, doesn't mean it's the right way to do it and that you should too.

If this information may be helpful to other cleaning agency owners, feel free to share or re-post.

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Disclaimer: Diem Tran is not an attorney and the content of her videos, testimonials and other content from cleaningcashflow.com is not legal advice. Content on this site and all downloadable documents are based on her working experience and materials similar to what she used in her business. Although the information is presented in good faith, it is not to be relied upon for, or construed as, legal advice.

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