0
  • Home

  • Shop

  • Book Consultation

  • Blog

  • About

  • More

    Use tab to navigate through the menu items.
    • All Posts
    • Cleaners
    • Marketing
    • Referral Agency Model
    • Operations
    • Diem's Story
    • Pricing
    Search
    Top 5 Tips for New Domestic Referral Agency Business Owners
    Diem Tran
    • 7 min

    Top 5 Tips for New Domestic Referral Agency Business Owners

    I've always wanted to retire early. Always. I remember straight out of college I wanted to start a business that would allow me to be a...
    5550
    CVOID19 Impacts on Referral Agency
    Diem Tran
    • 2 min

    CVOID19 Impacts on Referral Agency

    Wow, crazy times! I recorded this video in early April and didn't get around to sharing it...I've been so busy having nothing to do that...
    1570
    Interview w/ Attorney Susan Zeme | Domestic Referral Agencies in California
    Diem Tran
    • 3 min

    Interview w/ Attorney Susan Zeme | Domestic Referral Agencies in California

    In this video, attorney Susan Zeme answers some general questions regarding Domestic Referral Agencies in California. As a California...
    2470
    When Cleaners Solicit Your Clients
    Diem Tran
    • 1 min

    When Cleaners Solicit Your Clients

    One of our biggest concerns as Referral Agency Owners is cleaners trying to steal our clients. Although not an uncommon occurrence, and...
    1530
    Being Your Most Productive Self in the New Year
    Hannah Benjamin Escher
    • 7 min

    Being Your Most Productive Self in the New Year

    The new year begins and feelings of excitement and expectation fill the air. Goals are set and hefty resolutions are made. We begin to...
    850
    How I Am Able to Run My $58K/Mo Referral Agency in 4 Hrs/Wk
    Diem Tran
    • 6 min

    How I Am Able to Run My $58K/Mo Referral Agency in 4 Hrs/Wk

    I am a lifelong learner. Can you relate? I’m always interested in understanding how things work, how they can apply to my life, how I can...
    5540
    3 Things I Did to Grow Revenue by 30% in One Year.
    Diem Tran
    • 4 min

    3 Things I Did to Grow Revenue by 30% in One Year.

    Good morning CCF! I was reviewing my numbers this morning and I wanted to share something. In a few years ago my agency generated $461K...
    2910
    Automated Online Orientation for House Cleaners in a Domestic Referral Agency
    Diem Tran
    • 2 min

    Automated Online Orientation for House Cleaners in a Domestic Referral Agency

    As a domestic referral agency working with independent cleaning professionals, I found that creating an automated online orientation...
    2500
    Top 3 Automation Software I Use to Run a House Cleaning Referral Agency on 3 Hours a Day
    Diem Tran
    • 8 min

    Top 3 Automation Software I Use to Run a House Cleaning Referral Agency on 3 Hours a Day

    Using these tools, I was able to earn 6 figures income while working 2-3 hours a day to maintain my house cleaning referral agency...
    1,2850
    Cleaning Company vs Referral Agency
    Diem Tran
    • 1 min

    Cleaning Company vs Referral Agency

    I think there is a little confusion out there about the differences between a cleaning company with employees and a cleaning referral...
    1,0260
    How To Recruit Qualified Independent Cleaning Professionals
    Diem Tran
    • 3 min

    How To Recruit Qualified Independent Cleaning Professionals

    Recruitment resources available in the online store: https://www.cleaningcashflow.com/shop Recruiting qualified independent cleaners is...
    8000
    Example video to market your Domestic Referral Agency
    Diem Tran
    • 2 min

    Example video to market your Domestic Referral Agency

    When people don't understand something, they tend to shy away from it. If you're a cleaning referral agency, you may find a struggle in...
    890
    5 Ways Email Campaigns Help Your Cleaning Referral Agency
    Diem Tran
    • 1 min

    5 Ways Email Campaigns Help Your Cleaning Referral Agency

    Obtaining a client is just the first step, and it's not an inexpensive process. One of the most neglected core focuses of growing a...
    680
    Increase Client & Cleaner Retention by Pricing Right as a Domestic Referral Agency
    Diem Tran
    • 3 min

    Increase Client & Cleaner Retention by Pricing Right as a Domestic Referral Agency

    When just starting out with your domestic referral agency, pricing can be a big question mark. It can be a struggle to know, on the one...
    1630
    How to market your cleaning referral agency when there's nothing like it in your area.
    Diem Tran
    • 3 min

    How to market your cleaning referral agency when there's nothing like it in your area.

    So you want to start or already own a cleaning referral agency...and no body else in your town knows what the hell that is. Ha! I've been...
    8960
    The Mindset Shift for a Referral Agency
    Diem Tran
    • 1 min

    The Mindset Shift for a Referral Agency

    Operating a house cleaning company is not the same as running a domestic referral agency. In order to be successful in the referral...
    1020
    My Story
    Diem Tran
    • 1 min

    My Story

    I've worked for the biggest house cleaning company in the US, built my own cleaning company, converted it to a referral agency and now I...
    1400
    How to Control Quality with Independent Contractors
    Diem Tran
    • 1 min

    How to Control Quality with Independent Contractors

    The biggest hurdle that Cleaning Referral Agency owners face is the lack of ability to control the scope of work when working with...
    3520
    Be Transparent. Let Clients Know You're a Referral Agency Working with Independent Cleaners
    Diem Tran
    • 1 min

    Be Transparent. Let Clients Know You're a Referral Agency Working with Independent Cleaners

    Many cleaning businesses out there who use independent contractors are too scared to share that with clients. The fear is that by showing...
    1510
    What to Include in a Job Post When Recruiting Independent House Cleaners
    Diem Tran
    • 1 min

    What to Include in a Job Post When Recruiting Independent House Cleaners

    Recruiting house cleaning staff/employees as a cleaning company is already a difficult job...recruiting qualified independent cleaning...
    1820
    6 Reasons Why an Agency is Beneficial to Clients
    Diem Tran
    • 1 min

    6 Reasons Why an Agency is Beneficial to Clients

    It's important that educate and inform clients of the benefits of working with a referral agency to maintain loyalty. If they understand...
    970
    How to Determine House Cleaning Rate and Cleaner's Percentage
    Diem Tran
    • 3 min

    How to Determine House Cleaning Rate and Cleaner's Percentage

    How much should I charge clients for house cleaning services? What percentage should I offer cleaners? How much profit will I be left...
    2570
    How to Market Your Referral Agency to Increase Customer Retention
    Diem Tran
    • 2 min

    How to Market Your Referral Agency to Increase Customer Retention

    One of the best things about being a cleaning referral agency is the ability to market your business in a way that reduces turnover of...
    500
    Podcast w/ Launch27
    Diem Tran & Dara King
    • 1 min

    Podcast w/ Launch27

    I was featured in an episode of the Local Service Business Podcast, hosted by Dara King from Launch27. We talked about Why I transitioned...
    2420

    Disclaimer: Diem Tran is not an attorney and the content of her videos, testimonials and other content from cleaningcashflow.com is not legal advice. Content on this site and all downloadable documents are based on her working experience and materials similar to what she used in her business. Although the information is presented in good faith, it is not to be relied upon for, or construed as, legal advice.

    ​

    ​

    • facebook
    • twitter
    • linkedin

    ©2020 by Cleaning Cash Flow.