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Diem Tran
7 min read
Top 5 Tips for New Domestic Referral Agency Business Owners
I've always wanted to retire early. Always. I remember straight out of college I wanted to start a business that would allow me to be a...
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Diem Tran
2 min read
CVOID19 Impacts on Referral Agency
Wow, crazy times! I recorded this video in early April and didn't get around to sharing it...I've been so busy having nothing to do that...
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Diem Tran
3 min read
Interview w/ Attorney Susan Zeme | Domestic Referral Agencies in California
In this video, attorney Susan Zeme answers some general questions regarding Domestic Referral Agencies in California. As a California...
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Diem Tran
1 min read
When Cleaners Solicit Your Clients
One of our biggest concerns as Referral Agency Owners is cleaners trying to steal our clients. Although not an uncommon occurrence, and...
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Hannah Benjamin Escher
7 min read
Being Your Most Productive Self in the New Year
The new year begins and feelings of excitement and expectation fill the air. Goals are set and hefty resolutions are made. We begin to...
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Diem Tran
6 min read
How I Am Able to Run My $58K/Mo Referral Agency in 4 Hrs/Wk
I am a lifelong learner. Can you relate? I’m always interested in understanding how things work, how they can apply to my life, how I can...
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Diem Tran
4 min read
3 Things I Did to Grow Revenue by 30% in One Year.
Good morning CCF! I was reviewing my numbers this morning and I wanted to share something. In a few years ago my agency generated $461K...
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Diem Tran
2 min read
Automated Online Orientation for House Cleaners in a Domestic Referral Agency
As a domestic referral agency working with independent cleaning professionals, I found that creating an automated online orientation...
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Diem Tran
8 min read
Top 3 Automation Software I Use to Run a House Cleaning Referral Agency on 3 Hours a Day
Using these tools, I was able to earn 6 figures income while working 2-3 hours a day to maintain my house cleaning referral agency...
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Diem Tran
1 min read
Cleaning Company vs Referral Agency
I think there is a little confusion out there about the differences between a cleaning company with employees and a cleaning referral...
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Diem Tran
3 min read
How To Recruit Qualified Independent Cleaning Professionals
Recruitment resources available in the online store: https://www.cleaningcashflow.com/shop Recruiting qualified independent cleaners is...
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Diem Tran
2 min read
Example video to market your Domestic Referral Agency
When people don't understand something, they tend to shy away from it. If you're a cleaning referral agency, you may find a struggle in...
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Diem Tran
1 min read
5 Ways Email Campaigns Help Your Cleaning Referral Agency
Obtaining a client is just the first step, and it's not an inexpensive process. One of the most neglected core focuses of growing a...
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Diem Tran
3 min read
Increase Client & Cleaner Retention by Pricing Right as a Domestic Referral Agency
When just starting out with your domestic referral agency, pricing can be a big question mark. It can be a struggle to know, on the one...
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Diem Tran
3 min read
How to market your cleaning referral agency when there's nothing like it in your area.
So you want to start or already own a cleaning referral agency...and no body else in your town knows what the hell that is. Ha! I've been...
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Diem Tran
1 min read
The Mindset Shift for a Referral Agency
Operating a house cleaning company is not the same as running a domestic referral agency. In order to be successful in the referral...
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Diem Tran
1 min read
My Story
I've worked for the biggest house cleaning company in the US, built my own cleaning company, converted it to a referral agency and now I...
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Diem Tran
1 min read
How to Control Quality with Independent Contractors
The biggest hurdle that Cleaning Referral Agency owners face is the lack of ability to control the scope of work when working with...
370
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Diem Tran
1 min read
Be Transparent. Let Clients Know You're a Referral Agency Working with Independent Cleaners
Many cleaning businesses out there who use independent contractors are too scared to share that with clients. The fear is that by showing...
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Diem Tran
1 min read
What to Include in a Job Post When Recruiting Independent House Cleaners
Recruiting house cleaning staff/employees as a cleaning company is already a difficult job...recruiting qualified independent cleaning...
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Diem Tran
1 min read
6 Reasons Why an Agency is Beneficial to Clients
It's important that educate and inform clients of the benefits of working with a referral agency to maintain loyalty. If they understand...
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Diem Tran
3 min read
How to Determine House Cleaning Rate and Cleaner's Percentage
How much should I charge clients for house cleaning services? What percentage should I offer cleaners? How much profit will I be left...
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Diem Tran
2 min read
How to Market Your Referral Agency to Increase Customer Retention
One of the best things about being a cleaning referral agency is the ability to market your business in a way that reduces turnover of...
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Diem Tran & Dara King
1 min read
Podcast w/ Launch27
I was featured in an episode of the Local Service Business Podcast, hosted by Dara King from Launch27. We talked about Why I transitioned...
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