One of our biggest concerns as Referral Agency Owners is cleaners trying to steal our clients. Although not an uncommon occurrence, and undoubtedly a valid fear, we can survive and thrive in spite of these types of violations.
In this video I explain 3 different situations when this has occurred in my agency, how I handled it and what the outcome was.
#1 Cleaners solicit client directly offering same service and lower price (1:45)
#2 Cleaner leaves promotional flyer behind at client home (5:45)
#3 Cleaner solicits to client resulting in a fine from agency and termination of contract (8:30)
Other articles
BE THE FIRST TO GET YOUR HANDS ON THE LATEST RESOURCES. Subscribe
Cleaning Cash Flow:
A resource center on how to run a local service business from your laptop,leverage independent contractors, and make money working from home or anywhere in the world!
Get resources to run your business on demand. Email marketing automation, explainer videos, job descriptions, sales scripts, interview questions and so much more for residential cleaning referral agencies working with independent contractors.
Join the FaceBook discussion: https://www.facebook.com/groups/cleaningcashflow/
Subscribe to get the latest: https://www.cleaningcashflow.com/subscribe
Shop online store: https://www.cleaningcashflow.com/shop
Other helpful blogs: https://www.cleaningcashflow.com/blog
Who is Diem?: https://www.cleaningcashflow.com/about