• Diem Tran

When Cleaners Solicit Your Clients

Updated: May 13


One of our biggest concerns as Referral Agency Owners is cleaners trying to steal our clients. Although not an uncommon occurrence, and undoubtedly a valid fear, we can survive and thrive in spite of these types of violations.

In this video I explain 3 different situations when this has occurred in my agency, how I handled it and what the outcome was.

#1 Cleaners solicit client directly offering same service and lower price (1:45)

#2 Cleaner leaves promotional flyer behind at client home (5:45)

#3 Cleaner solicits to client resulting in a fine from agency and termination of contract (8:30)

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Disclaimer: Diem Tran is not an attorney and the content of her videos, testimonials and other content from cleaningcashflow.com is not legal advice. Content on this site and all downloadable documents are based on her working experience and materials similar to what she used in her business. Although the information is presented in good faith, it is not to be relied upon for, or construed as, legal advice.

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